Tenants looking to set up new water service at a rental property can call our office at (970) 532-2096 during business hours, 7 a.m. to 5 p.m., Monday through Friday.

Tenant Responsibilities and Owner Responsibilities

The legal owner of the property is ultimately responsible to the District for payment of the bills for water service. Any balance left unpaid by a tenant is the property owner's responsibility. The legal owner of the property, and only the owner, can execute a Domestic Water Agreement form with the District for service. It’s between an owner and their tenants to ensure the water bill is paid. However, this is what the District allows, per our rules and regulations:

• If an owner or authorized property manager authorizes it, the water bill can be placed in the tenant’s name.
• All bills and notices relative to water service will be mailed or emailed directly to the tenant. The tenant is responsible for making timely payments per these regulations.
• The District will mail a duplicate copy of the monthly bill to the owner or property manager.
• If a property in a tenant’s name is scheduled for shut-off for non-payment, the District will mail a copy of the shut-off letter to the property owner or property manager.
• Upon notice by the Owner when a tenant moves out, the District will prepare a final bill for the tenant and a final read fee will apply. The District will provide a copy of the final bill to the property owner or property manager. The account will revert to the owner or property manager unless the District has received billing information for a new tenant by the final meter read date.  There is no transfer fee for an account reverting to the owner or property manager.  A final read fee will apply to the owner when the account is placed in a new tenant’s name.
• If a property owner designates a property manager to act on their behalf, such designation must be provided to the District in writing on a Property Owner Authorization Form.